Can i get delivery confirmation on parcel post

Multiple lodgement document PDF 55kb. Search for nearby Post Offices and street posting boxes, or specific services. Rigid or inflexible items such as keys, pens, USBs or CDs should never be sent in a regular paper envelope as they could easily be damaged by our sorting equipment or torn from the envelope and lost.

Items like these should always be packaged correctly and sent as a parcel. View our packaging hints and tips and domestic parcels. The envelope or label may receive a tracking scan: on lodgement, if lodged over the counter at any Post Office with electronic point of sale EPOS or self service terminal SST ; at a processing facility, if processed by automated mail processing equipment; or on delivery, where a tracking scan can be captured.

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Neither the compensation included with our service nor the purchase of Extra Cover limits any rights you may have under the Australian Consumer Law. The total price you pay will vary depending on how many packs of 10 you purchase. Australia Post acknowledges the Traditional Custodians of the land on which we operate, live and gather as employees, and recognise their continuing connection to land, water and community.

We pay respect to Elders past, present and emerging. Delays may be experienced. Dismiss alert. Skip to content Skip to primary navigation. Search Search our site. Back to Top. Go to USPS. Sign In. FAQs Home. How can we help? Search for a topic. Share via email. What is Proof of Delivery? Information Article Number. Customer Information. Other information includes: Delivery location attribute e. Find Delivery preferences.

Beside 'Request safe drop for eligible signature parcels' click Change. Follow the steps to change your delivery preferences. To see if we'll apply Safe Drop for a parcel that's on its way, just check the item details in your track list. Whenever possible we'll notify you in advance if a parcel is ineligible.

If you haven't set Safe Drop as your delivery preference, that's okay. You can still request it for eligible parcels, up to 1 hour before a delivery is made. We'll let you know when it's available once your parcel is on its way. You'll receive an email asking if you'd like to use Safe Drop for that delivery, along with instructions.

If the Safe Drop option is showing for your delivery, simply follow the steps. Keep in mind that some addresses aren't suitable for Safe Drop e. PO Boxes, certain apartment buildings. We won't Safe Drop your delivery if the location is unsuitable or not protected from the weather. Cancel Safe Drop from the track list and your parcel will be delivered using the existing signature on delivery instructions.

Or to change the Safe Drop location e. Safe Drop FAQs. If you've received a notification to pick up a parcel or letter at the Post Office, we're sorry we missed you. While we try our best to get your parcels to you as soon as we can, sometimes you're not around when we drop by with a parcel, or we can't deliver it due to various other reasons. You'll get a notification about your missed delivery, so you can pick your item up in-person.

We'll hold it at the Post Office for 10 business days, before it gets returned to sender. When you aren't able to make it to the Post Office in person, you can nominate someone to collect your parcel for you. Search for the Post Office to see if it's open before or after hours - or even on a Saturday - to help you get there in time. Won't be at home to receive a parcel? A Parcel Locker is a secure storage space where you have 48 hours to collect your parcel.

You can send from them too. You can find Parcel Lockers at over locations across Australia, including Post Offices, petrol stations and supermarkets. To get deliveries sent to a Parcel Locker, first off you'll need to add a Parcel Locker location as an alternative delivery address. If it's the first time you've added a Parcel Locker you may need to answer a few quick questions to finish your setup. You'll get an email when your parcel arrives, and SMS if requested.

If you've got the Australia Post app, we'll also send an alert to your mobile. Go to the Parcel Locker bay where your delivery is waiting and follow the instructions on the locker screen to collect your parcel. Once your parcel arrives, you'll have 48 hours to collect it. If you can't get to the Parcel Locker in time, we'll just move the parcel to a Post Office nearby and let you know the details. With Parcel Collect you can choose to use a Post Office as the delivery address for your parcel.

It doesn't have to be your local Post Office. It can be one near your home, work or anywhere you like! To get deliveries sent to your preferred Post Office, first off you'll need to add a Parcel Collect location as an alternative delivery address. If it's the first time you've added a Parcel Collect location you may need to answer a few quick questions to finish your setup.

Just bring your photo ID like a driver's licence, and collect from the Post Office within 10 business days. We'll email you confirmation details of your PO Box and PO Box Plus if applicable , your tax invoice, and info on how to get 6 months free mail redirection to your new PO Box from a street address.

Buy additional keys, update your communications preferences and extend your lease if available. New PO Box leases can be extended to a maximum of 5 years or 2 years for reduced rate customers.

When your lease can't be extended anymore, you'll need to renew it each year. We'll remind you when it's time to renew. If you extended your lease or bought new keys, we'll send you a confirmation and your tax invoice. Your Post Office Box Rewards will take half an hour to appear in your account. You can find it in your account dashboard, under PO Boxes.

When your lease is up for renewal, you'll receive an invoice in February. Renew before your PO Box expires on 31 March. There's no cost and you don't have to book in advance. Just prepay your postage, turn up and drop off. Calculate your postage. Head to a locker nearby and follow the touch-screen prompts to drop off your parcel.